2.1 Introduction
We at Sreemath Hariharapura (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard the information you provide when you visit the Site or engage our services (e.g., seva booking, guest-house reservation).
2.2 Information We Collect
We may collect the following categories of information:
• Personal information: name, contact number, email address, postal address, identity proof (for bookings), payment details (via third-party payment provider)
• Booking information: service/seva selected, date/time, number of persons, accommodation details
• Usage information: IP address, browser type/version, device identifier, pages visited, duration, clickstream data
• Other information: as needed to provide the service, verify identity, or comply with legal obligations
2.3 How We Use the Information
We may use your information for the following purposes:
• To process your bookings, payment and deliver the services booked
• To communicate with you about your booking, send confirmations, updates, reminders
• To improve the Site, services and user experience
• To comply with legal, regulatory or governmental requirements
• To send promotional or informational messages (only if you have opted in)
2.4 Disclosure of Information
We may disclose your information to:
• Our service providers, payment processors, booking platform partners
• Government or regulatory authorities if required by law
• Any other party whom you explicitly authorise
We do not sell or rent your personal information to third parties for their own marketing purposes.
2.5 Data Retention
We will retain your personal information for as long as required for the purposes described in this policy, including for fulfilling bookings, legal compliance, dispute resolution, or until you request deletion (to the extent permissible by law).
2.6 Security
We implement reasonable security measures (e.g., SSL, access controls) to protect your data. However, no online transmission or storage system is 100% secure; we cannot guarantee absolute security.
2.7 Your Rights
Depending on applicable law, you may have the right to:
• request access to your personal data
• request correction or deletion of your data
• withdraw consent (where we rely on your consent)
• lodge a complaint with a supervisory authority
2.8 Children’s Information
Our services are not directed at persons under 18 years of age. If you are under 18, please do not submit personal information without consent of a parent or guardian.
2.9 Changes to Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a new “Effective Date”. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.
2.10 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
• Email: Address: Sreemath Hariharapura, Hariharapura, Chikmagalur District, Karnataka – 577120
• Phone: +91 90199 77466